There are 4 reasons why your VPS might be running slowly:
- The VPS has been under heavy stress.
- The VPS has full memory and you need to delete some files.
- The VPS is overloaded in terms of CPU, RAM, or Disk.
- The slowdown is not due to the VPS but is caused by your slow connection or an outdated version of RDP.
To resolve the issue, first, restart your VPS. After restarting, it should be more responsive.
- Check if your VPS memory is full; if so, try deleting excess files and historical data downloaded from MetaTrader.
- After opening the platforms, monitor the CPU, RAM, and Disk usage by following this guide: https://dipgate.com/index.php?rp=/knowledgebase/8/How-to-monitor-Windows-VPS-resources-CPUorRAMorDisk.html
- If you suspect that your connection might be the issue, restart your internet router and your computer. If you are using a VPN, disable it.
- To ensure that the problem is not related to the Microsoft Remote Desktop Old software, fully update your computer. Then, test the official alternative app: https://apps.microsoft.com/detail/9wzdncrfj3ps?amp%3Bgl=it&hl=en-US
If you are still experiencing issues, please contact our customer support. We will resolve any problem quickly.
